STORE POLICY

PLEASE BE ADVISED

Billing and shipping address MUST be the same otherwise our system will automatically cancel your order.

READY TO WEAR & CUSTOM/MADE TO ORDER

- Ready To Wear are pieces that have no wait time. Order today it ship out next business day. We do not ship on weekends.

- Custom/ Made to Order are pieces that are made after you complete your purchase.

Each item description will state if its Ready To Wear or Made To Order

PREORDERS

Orders that have preorder items will be shipped once the preorder item is available to ship. Multiple shipments for the same order will not be made, only one shipment for the entire order, when all items are ready to ship.

If there is a delay, for whatever reason, any preorder item, we will notify you via email regarding the status of the preorder items.

TAKE YOUR TIME! ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. DUE TO THE HEAVY VOLUME OF EMAILS, IF YOU ENTER THE INCORRECT INFORMATION, IT MAY NOT BE CAUGHT IN TIME, AND YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED.

DISCOUNT CODES

Discount codes can not be combined on orders. Any discount codes must be applied on the order at the time of purchase. Discounts will not be applied after an order has been completed. If you experience a problem with a discount code, contact us before you place your order at info@jaisimscollection.com

ORDER INSURANCE

You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately after your order is placed, prior to a tracking number being printed for your order. Once the tracking number has been printed, insurance can not be added.